CRMC-West 214 E. 23 St. Cheyenne, WY 82001
CRMC-East 2600 E. 18 St. Cheyenne, WY 82001
Health & Fitness 1620 E. Pershing, Cheyenne, WY 82001

(307) 634-CARE

Hours and Information

Information is given only with the permission of the patient.

Visiting Hours: "Staff at Cheyenne Regional Medical Center encourages family and friends visit patients at any time. Consideration should always be given to the patients and the activities of caregivers.

Adults or children with colds or infectious diseases are asked not to visit. All visitors must wear shirt and shoes.

Cheyenne Regional Medical Center is a smoke-free hospital. Use of tobacco and /or tobacco products is not permitted anywhere on Cheyenne Regional medical Center property, including buildings, parking areas and all hospital property adjacent to the buildings.

Parking is available at the West Building in the parking structure located south of the main hospital complex, and in the parking lot to the north of the hospital.

The parking for the East Building is located to the east of the building in the lot bordered by Lilac Court and Olive Drive, or in the lot bordered by Olive Drive and Henderson Drive.

Spaces are available for the handicapped at both buildings.

Information Kiosks

Lost and Found:
If you should misplace a personal belonging during your stay, the hospital maintains a Lost and Found. Please call a patient representative at extension 7761 at the West Building to find out if a lost item has been turned in.

Patient Representative:
Patient representatives can be reached at (307) 633-7761.

The CRMC Auxiliary provided a library for patients and visitors in the Patient Tower’s ninth-floor Solarium.

The Auxiliary has also purchased a new portable book cart, which is stored next to the library shelves in the Solarium. Volunteers will be circulating the cart through the patient units.

Cafeteria Hours:

Distinctive Dining

Imagine dining at a table for two, while in the hospital.

Celebrate a special occasion or just brighten up your day with the purchase of an individually prepared and served lunch or dinner.

Selections can be made from our Distinctive Dining menu featuring more than 15 entrée choices, including Ribeye Steak and Chicken Cordon bleu. Almost all selections can be modified for even a restricted diet.

Available through the Food and Nutrition Services by calling extension 7975 or contacting the cafeteria. Please order at least 24 hours prior to the time the meal is to be served.

Spouses and Visitors: Distinctive Dining is a unique gift idea!

Guest Trays

Many visitors enjoy the opportunity to share a meal with a patient. For this reason, Cheyenne Regional Medical Center’s Food and Nutrition Services has guest trays available upon request. Guest trays are available for any meal, as long as the Food and Nutrition Services is notified at least one meal before (for example, to order dinner, please order it by lunchtime of the same day). Visitors can order and pay for the meal in either cafeteria.

Vending Machines:
At CRMC–West, vending machines are located in the Emergency lobby on the 1st Floor, the Obstetrics' Family Lounge on the 5th Floor and the Intensive Care Unit Lounge on the 6th Floor.

At CRMC–East, vending machines are located on the 1st Floor near the large (patient) elevators.

ATM Access:
The automated teller machine (ATM) is located in the cafeteria on the first floor of the new patient tower, and outside the entrance of the Pink Boutique gift shop in the walkway that links the parking structure and the hospital. The ATM accepts CU Link, Plus, Visa, Minibank, American Express, Cirrus, MasterCard, MAC and Discover/Novus.

Ethics Committee:

Cheyenne Regional Medical Center has a multidisciplinary Ethics committee available to serve patients, families and health care providers faced with difficult ethical issues.

If you would like to discuss an ethical concern, please contact the one of the patient representatives or Pastoral Care Services, Monday-Friday, 8:00 a.m.-4:30 p.m. After hours, contact the house supervisor by calling the hospital operator at "0".

Social Services and Other Patient Services:

Dealing with the problems which often accompany an illness is the goal of the Case Management Department. The social services staff can give you advice, information and counseling about dealing with emotional issues, such as long-term illness and alcohol and drug problems. Finding practical solutions to financial, legal, transportation and housing problems is also an important part of our social workers' duties. For information, contact the social worker or case manger on your nursing floor, or call extension 3788.

Cheyenne Regional Medical Center's Tobacco-Free Policy

Because tobacco use has been acknowledged by experts to be both a fire hazard and a health hazard, Cheyenne Regional Medical Center is determined to eliminate its presence on all hospital property.

As a result, Cheyenne Regional Medical Center's Board of Trustees voted unanimously that Cheyenne Regional Medical Center buildings and all adjacent property owned or controlled by the hospital will become smoke and tobacco-free areas.

Effective 12:01 a.m., Friday, September 1, 2000, smoking and the use of tobacco products by employees, volunteers, patients, visitors and the Medical Staff is prohibited in or on Cheyenne Regional Medical Center's buildings or facilities, including CRMC parking structures and parking lots.

It is the intention of the CRMC Board of Trustees that this policy applies to all hospital staff, physicians, patients and visitors.

Help is Available

In keeping with Cheyenne Regional Medical Center's core values of quality patient care and outstanding patient satisfaction, Cheyenne Regional Medical Center will make available smoking cessation or nicotine suppression aids to any patients or visitors who need our support.

Nicotine gum is available from the House Supervisor for visitors who "need" to smoke, but can't because of the new policy. House Supervisors can be contacted by calling Nursing Administration at extension 7609, Monday-Friday, 7:30 a.m.-5:00 p.m. After 5:00 p.m. daily and on weekends and holidays, staff or visitors may dial "0" and have the switchboard page the House Supervisor on duty.

Guidelines for Patients and Visitors

A. Patients will be informed of the policy at the time of admission. Nicotine patches, nicotine gum, or other intervention resources will be made available to patients and/or visitors.

B. Tobacco use by patients in all areas of Cheyenne Regional Medical Center will be prohibited. Inpatient Behavioral Health patients are permitted to use tobacco with approval from their physician. The courtyard adjacent to the cafeteria, East campus, is the ONLY area authorized on Cheyenne Regional medical Center campuses for patients to smoke.

C. Efforts will be made by all staff to communicate this policy to patients and visitors in a positive manner and be sympathetic to those who are unable to smoke. If patients or visitors resist, employees are asked to call a member of the intervention team.

More about your stay:

Telephone: For local calls, dial “9” plus the number. For long-distance calls, dial “8” then “0” then the area code plus the number.

Television: A color television is installed in every room, offering a wide range of commercial, public and cable channels. Complimentary (free) TV service is provided to all patients. If you have any problems with your television, please contact our Engineering department. (dial “0”)

In addition to regular programming, Cheyenne Regional Medical Center also offers patient education channels featuring a variety of health education programs of interest to you, your family and friends. Simply tune in at the times indicated in the program guide available in your room.

Patient Family Resource Room

A Patient Family Resource room is located on each floor of the new patient tower. This room is equipped with a computer and reference books to help the patient and family understand health issues and anatomy. Many physicians have donated medical books from their private libraries and the CRMC Auxiliary inventories each room monthly to replace any lost items. This fund furnishes additional materials and replaces out-of-date or lost items.

Mail and flowers (no flowers allowed in ICU) are delivered to the patient’s room. Items received after discharge are forwarded to the patient’s home address.

Mail should be addressed to:

Your Name
Room Number
Cheyenne Regional Medical Center - West
214 East 23rd Street
Cheyenne, WY 82001

or

Your Name
Room Number
Cheyenne Regional Medical Center - East
2600 East 18th Street
Cheyenne, WY 82001

Cheyenne Regional Medical Center has found that many children are brought to the hospital for care when the responsible parent and/or guarantor is not present.

It is Cheyenne Regional Medical Center’s policy to hold financially accountable those people who bring the children to the hospital for services.

Accordingly, if an issue of “guarantor” develops, the grandparent, aunts, uncles, etc. are held financially accountable for charges generated.

In order to alleviate the problem, a form signed by the responsible party is available, and should be presented when the child is brought to the hospital.

Cheyenne Regional Medical Center provides its services without regard to race, color, national origin, religion, creed, age, sex or handicap

Disclaimer - CRMC's core values are to provide quality patient care and outstanding patient satisfaction to all our patients. Part of providing quality patient care and outstanding patient satisfaction is respecting your privacy rights and maintaining the confidentiality of your medical records. For more information on patient privacy please read our patient privacy policy. CRMC will not use or disclose your health information for any purpose not described in this Notice without your written authorization.

Health information provided on Cheyenne Regional Medical Center's web page is intended as a guideline and not as a specific medical protocol. Every actual medical situation - emergency or non-emergency - is unique to each individual, and requires the clinical judgment of a qualified physician. For more information, or clarification, we recommend that individuals contact their personal physician.

Our Web site may include information and other material prepared by other sources. We also link to other Internet sites and resources. This information and links are provided as a courtesy. We are not responsible for the availability, updating, and accuracy of any information provided on these outside sites or for the privacy or security of these outside sites.

The information on this Web site is general in nature and is not intended as a substitute for consultation with a doctor and a particular treatment plan. The material provided is not intended to create, and the receipt of it does not constitute, a doctor-patient relationship. Should you have any health-care-related question, you should contact a doctor and arrange a consultation. Any e-mail generated from this Web site may not be secure and is not intended to create, and the receipt of it does not constitute, a doctor-patient relationship. E-mail communication is not intended as a substitute for consultation with a doctor.